These Terms and Conditions of Use apply to all Gift Cards issued by Mrs Peggs Products Pty. Ltd. Pty Ltd after 01 February 2012.
This document contains the full set of terms and conditions governing your use of the Gift Card. We recommend that you read this document carefully before using the Gift Card. If you have any complaints, questions or would like more information about your Gift Card, please call Mrs Peggs Products Pty. Ltd.
Expiry: Mrs Peggs Products Pty. Ltd. Gift Cards expire 1 year after the date of issue (note Mrs Peggs Products Pty. Ltd. Returns Card expires 1 year after the date of issue). See paragraph 4.
1. Gift Card Redemption & Exclusions
Except for the exclusions listed in paragraph 1.2 (Exclusions) below, once loaded with value your Gift Card may be redeemed for purchases at Mrs Peggs Products Pty. Ltd.
The following are the exclusions applicable to the redemption of your Gift Card:
a. All purchases made via phone, facsimile or email (including Mrs Peggs Products Pty. Ltd. Hampers and gifts online and myfind.com);
b. Gift Cards cannot be used to purchase on the eBay Mrs Peggs Products Pty. Ltd. Store or to purchase Gift Cards or other tender.
2. How to load value onto your Gift Card
2.1 Online Gift Card purchases
Gift Cards that are purchased from Mrs Peggs Products Pty. Ltd. Gifts Online are pre-loaded and activated in accordance with our Mrs Peggs Products Pty. Ltd. Online Terms and Conditions
3. Using your Gift Card
3.1 Making a purchase with your Gift Card
No change will be given for any Remaining Gift Card Value. The Remaining Gift Card Value may be used in whole or part against future purchases until the Gift Card expires.
You agree that we can reduce the Remaining Gift Card Value by the value of all purchases of goods and services that are authorised by you. Transactions are authorised by you by:
a. Giving us details of the Gift Card and authorising the transaction in some other way approved by us.
When you authorise a transaction:
a. You are confirming that the transaction correctly represents the purchase price of the goods or services obtained; and
b. You are agreeing to pay the amount of that transaction by the reduction of the Remaining Gift Card Value.
3.2 Purchases exceeding the Remaining Gift Card Value
Your Gift Card may only be used to make purchases up to the initial Gift Card value or the Remaining Gift Card Value. If you wish to make a purchase for an amount that exceeds the Gift Card value or the Remaining Gift Card Value, you must pay the excess using another payment method.
3.3 Exchanging items purchased with a Gift Card
Goods that are purchased solely, or in part with a Gift Card may be exchanged or returned subject to Mrs Peggs Products Pty. Ltd.’s exchange and returns policy.
3.4 Issue with goods or services purchased with a Gift Card
If you have an issue with any goods or services that you purchased with a Gift Card you should contact Mrs Peggs Products Pty. Ltd.
3.5 No cash advances
Gift Cards are not legal tender, account cards, credit or debit cards or securities. You cannot obtain any cash advance with your Gift Card, redeem your Gift Card for cash or receive any portion of the Remaining Gift Card Value in cash.
3.7 Can I exchange my Gift Card?
You cannot exchange your Gift Card for a different denomination or type of Gift Card or for another tender, cash or discount.
3.8 Can I purchase a gift card using a gift card?
Gift Cards cannot be used to purchase another gift card, Recharge Vouchers or Mobile Plans. This includes Mrs Peggs Products Pty. Ltd. Returns Card.
4. Expiry, cancellation and re-issue of Gift Cards
4.1 Expiry of Gift Cards
Except for the Mrs Peggs Products Pty. Ltd. Returns Card, your Gift Card will be valid for use for one year from the date of issue (or as otherwise extended by us) after such time it will be invalid. You should use all of the Remaining Gift Card Value before the expiry date, after the expiry date unused value will become the property of Mrs Peggs Products Pty. Ltd.
4.2 Expiry of Mrs Peggs Products Pty. Ltd. Returns Card
Your Mrs Peggs Products Pty. Ltd. Returns Card will be valid for use for 1 year from the date of issue (or as otherwise extended by us) after such time it will be invalid. You should use all of the Remaining Gift Card Value before the expiry date, after the expiry date unused value will become the property of Mrs Peggs Products Pty. Ltd.
4.3 Cancellation and voiding of Gift Cards
a. Gift Cards cannot be cancelled once they are issued except if voided by Mrs Peggs Products Pty. Ltd., if their value is used or if they expire.
b. We reserve the right to void any Gift Card that appears to have been defaced, mutilated, altered or tampered with in any way and Mrs Peggs Products Pty. Ltd. may subject Gift Cards to a verification process.
c. We reserve the right to cancel any Gift Card, or the Gift Card program, for any reason at any time without notice. In such instances (except those set out in paragraph b) we will elect to provide a refund or a replacement Gift Card.
d. We reserve the right to correct the balance of your Gift Card if we believe that a clerical or accounting error has occurred.
4.4 Re-issue of faulty or damaged Gift Cards
A re-issue of faulty or damaged Gift Cards is not available unless the fault or damage to the Gift Card is proven to be a result of the production process or otherwise due to the fault of us or our agents or contractors.
5. Lost or stolen Gift Cards
Treat your Gift Card like cash. Lost or stolen Gift Cards will not be replaced or refunded. The bearer of the Gift Card will be taken to be the owner of the Gift Card.
6. Your Gift Card, your responsibility
You are responsible for the use and safety of your Gift Card. You are liable for all transactions on your Gift Card, except to the extent to which there has been fraud or negligence by us.
7. Changes to Terms and Conditions of Use
We reserve the right to change any of the terms contained in these Terms and Conditions of Use at any time where the change is required for any reason and agree to provide you with at least 30 days’ notice of such changes. We will give you notice by posting the changes on www.Mrs Peggs Products Pty. Ltd..com.au/giftcards. If you write to Mrs Peggs Products Pty. Ltd. within the notice period and do not accept the changes we may cancel your Gift Card and refund any Remaining Gift Card Value to you.
8. Privacy and confidentiality
Our Privacy and Security Notice explains how we handle the personal information that we may collect from you with respect to Gift Cards.
9. Errors and complaints
If you have reason to believe that an error has occurred in relation to your Gift Card, you should FREE CALL 1800 111 811
10. Limitation of liability