Payment & Ordering Information

How do I shop at Mrs. Peggs?

Shopping at Mrs. Peggs is safe, fun and easy. To add a product to the shopping cart enter the required number of units of each model. The cart holds your product selections and allows you to update your products and calculates order costs including delivery.

Proceeding through the checkout

When you’re ready to purchase click on the Checkout button at the bottom of the Shopping Cart, and follow the simple secure checkout process. Here you will be asked for your details, the delivery address and your credit card information. You will then receive a confirmation page that asks you to confirm if your order details are correct. If you have made an error or wish to change details, you can re-start the process.

When you confirm and place your order you will receive a printable receipt with a unique order number and an email confirming your order.

How safe are my credit card details?

Your credit card details are automatically encrypted and sent securely over the internet. We do not share your details with anyone else. Our system automatically encrypts all your details using the latest 128 bit SSL encryption technology, so your details are safe and secure. You can tell it’s secure by the web address that starts with ‘https://’ and a small padlock displayed in the top of the browser window.

Payment options

Accepted Credit Cards. Mrs. Peggs products Pty. Ltd. accepts payment by credit card. We accept Visa, Mastercard and Pay Pal.

For each transaction you make you will receive a printable receipt and a confirmation email of your order. Please note that this does not confirm our acceptance of your order in any way. For security reasons each order is manually checked. Once your details and credit card information are verified and product availability is confirmed your order will be sent to you. If for some reason your payment details cannot be verified, we will advise you by email and ask if you wish to proceed with the order by re-submitting credit card details.

Tax charges for Australian customers

All prices are in Australian dollars [AUD] with GST included. During the checkout process the relevant GST charges will be clearly displayed in your order and your receipt.

Taxes / Duties for Overseas Customers

If you are purchasing from a country outside Australia then tax will not be applied to your order. To calculate the price in your currency, you need to subtract 11% from the price and use the current exchange rate to convert the price into your currency. All prices are in Australian dollars [AUD]. For currency conversion – XE Personal Currency Assistant.

Cancelling an order

We will accept cancellation if the order has not been sent. If your order has been processed, paid for and sent we will not accept cancellation but we’ll accept the goods back as a “return” – see our Returns Policy below. You can cancel an order by contacting us at [email protected] or calling us toll free on 1800 111 811 during office hours. Please include the order number in your communication.